Managed Support Services

Managed support services

it support

Email Administration

Our technicians manage Office365 while implementing spam filtering, OEM (office-encryption) and a full range of compliance & auditing tools for your organization to utilize

Continuous Server Management

Experience increased reliability & less downtime with fully managed server administration, patch management, and threat monitoring

24/7 Remote IT Helpdesk

Fast support that is only a text, call, or email away to resolve any issues you encounter. From error messages to printer problems, our technicians can remotely connect to resolve problems

Workstation Endpoint Protection

24/7 Remote monitoring of threat detection for each endpoint on the network prevent ransomware, malware & spyware from slowing PC’s and causing errors for employees

On-Site Support

We pride ourselves with knowledgeable technicians who quickly respond to emergencies on-site to fix any hardware or network connectivity issues encountered throughout the day

Vendor Management

Feel peace of mind that each vendor and cloud solution implemented for your network is fully documented, licensed, and kept in good standing with each IT vendor for your infrastructure

What's Included in our Managed IT Solutions?

Experience 24/7 support for every aspect of your network. We respond to all helpdesk requests quickly, connecting directly to your workstation for quality support that you can understand and trust.

  • 24/7 Dedicated Helpdesk
  • Emergency On-site Support
  • Continuous Server Management
  • Vendor Management for IT Services
  • Email Administration (Office365)
  • Copier & Printer Maintenance
  • Network Connectivity / Mobile Device Management
  • Application Support
Managed Services
Keep your business connected and error free 24/7

Leave it to us to handle your network maintenance, security assessments, hardware support, and business continuity planning with 24/7 resource monitoring, and fast on-site support technicians to keep you online!

As a Managed Service Provider (MSP) we’re dedicated to implementing the best solution for your network while improving efficiency and protecting your data. Our team handles many aspects of IT from security & compliance, to general end user error-support. Similar to an in-house IT Department, we work along side operations to provide a cost-effective full service IT solution.

  • Lower cost than a traditional IT Department
  • Knowledgeable & certified technicians
  • Predictable rates for network up-time, cyber-security, and resource monitoring¬†

We work along side you or your operations team to implement efficient workflows by utilizing the latest technology. We reduce the impact and cost of out-of-date systems through virtualization, cloud-solutions, and data protection to keep your network compliant.

  • HIPAA Compliance risk assessments, contingency & disaster recovery planning and implementation
  • Shifting workflows to the cloud for low-cost, easily accessible data
  • Managing day to day requests from employees & HR for on boarding, terminations, and new projects

As an MSP, we work together to provide the following for our clients:

  • 24/7 proactive monitoring of network traffic and cyber-threats to quickly resolve and contain any potential threats.
  • Guaranteed backups (off-site and local) of critical servers and workstations
  • Experts in security and compliance to secure and implement solutions for your network
  • Simple to contact for help with any errors or issues through text, call, or email

Unlike in-house IT teams, we work 24/7 to monitor and protect your network while being alerted to any potential threats at a lower cost to your business.

Depending on your organizational needs, we work alongside operations to ensure employee on boarding is seamless from an IT standpoint.

We assure all network resources have proper network controls to prevent unauthorized users from accessing files without permission. 

We monitor spam while implementing filters for phishing and malware threats. With powerful tools to monitor mailboxes, password resets, and rule creations.